Passport wait times: What’s the situation now in Canada?


After many Canadians have been annoyed with lengthy passport wait instances earlier this 12 months, some even tenting out in entrance of passport workplaces for days, Service Canada stated it doubled its efforts by hiring devoted workers to expedite processing instances. Did it work? Data offered by the division present it did, with an almost 90 per cent improve in passports issued in October in contrast with May, when the backlog was at its worst.

“Thanks to hiring efforts, an increase in efficiency, and the streamlining of processes, the inventory of passport applications is declining,” the company stated in its emailed assertion to

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More passports are being issued inside 40 days, in accordance with the assertion. For the week of Oct. 10 to Oct. 16, 2022, 72 per cent of passports have been issued inside 40 days in comparability to 66 per cent two weeks in the past.

Five months again, the company skilled an unprecedented quantity of functions which elevated passport processing instances, with Canadians being compelled to wait in lengthy queues.

To ship well timed passport companies for Canadians, Service Canada stated it took quite a few measures which included devoted passport counters at over 300 centres and opening chosen facilities on Saturdays.

Data offered to by Service Canada present that after the pandemic there was an enormous dip in folks making use of for passports earlier than the unprecedented rise in the variety of passport functions.

The 2022 surge in May coincided with the peak summer time journey season and extra easing of border measures introduced in direction of the finish of April 2022. The variety of functions grew almost 100 instances in May this 12 months, from 2,917 in 2020 to 281,055 in 2022.

The passport functions obtained for May have been additionally the highest ever recorded since the begin of the pandemic.

Of the complete variety of passport functions obtained in May this 12 months, 57 per cent have been issued passports at the time.

Passport utility service requirements additionally range relying on the methodology of utility, which is often 10 days for in-person and 20 days for mail.

In the following months of June and July, roughly 77 per cent and 88 per cent of passport functions have been issued. The information exhibits that the vital lower in passport stock coincided with the variety of additional time hours by the passport processing community.

The final week of June recorded the highest variety of additional time hours, with 10,182 hours which included additional time devoted solely to passport processing.

In the final two months of August and September this 12 months, the company has began processing extra passport functions, crediting further workers and additional time hours

Recent information from Statistics Canada exhibits that in August, Canadians travelling abroad have greater than doubled in August this 12 months in comparison with the similar month final 12 months. The passport functions for August grew nearly twice this 12 months, to 265,168 in August this 12 months from simply 127,644 final 12 months.

Despite the surge in functions, a report variety of passports have been issued in August and September this 12 months, Service Canada stated, with a big improve in the variety of passports entitled per week.

The week of May 16, 2022, there have been 41,350 passports issued, in comparison with 77,234 the week of October 3, 2022, a rise of 87 per cent.

The company stated it is very important be aware that not all passport functions obtained end result in the issuance of a passport.

“A significant proportion of mail-in applications result in the file being rejected,” Service Canada stated in its assertion. “The file could be incomplete as photos do not meet the specifications, the child application does not have the appropriate custody documentation/adoption documents, etc.) or require to follow up with the client.”

The company expects to obtain 4.2 million passport functions throughout the 2022-2023 fiscal 12 months and has employed 926 new workers for processing passport functions between April 1, 2022, and October 16, 2022, to satisfy the surge in demand for passports.

During the pandemic, the company stated it had no layoffs. Instead, the passport workforce grew from 1,365 to 2,291 between April 1, 2022, and October 16, 2022. This included 600 new workers employed in the month of May to deal with processing the passport functions.


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