Patients wait months for Pap test results as labs juggle high demand, staff shortage


After experiencing uncommon, unexplained bleeding and two rounds of irregular Pap exams, Wendy Yen is anxiously awaiting her newest results.

But the 45-year-old Toronto resident discovered it might be a number of months earlier than she finds out, as a result of backlogs and processing delays at many Canadian laboratories.

The labs display screen samples for a wide selection of well being situations, together with the Pap exams used to identify early warning indicators of cervical most cancers — a illness that may be lethal, however is usually treatable and curable when it is caught early on.

“It’s undoubtedly nerve-racking ready for the results,” Yen mentioned.

Delays to get Pap test results are being felt throughout a lot of the nation. The COVID-19 pandemic performed a job in making a backlog of every kind of screening exams — however a number of business insiders informed CBC News the issue is made worse by ongoing long-term staffing points within the Canadian lab sector.

Even earlier than the pandemic, most laboratories have been short-staffed, mentioned Michelle Hoad, CEO of the Medical Laboratory Professionals’ Association of Ontario, an advocacy group for the province’s laboratory staff. 

Now, with extra folks returning to in-person medical appointments, there’s an inflow of exams to course of, she continued. 

“All the those who have not gone to their household medical doctors to doubtlessly get a Pap smear is an efficient instance. Those are all coming into our labs now,” she mentioned.

“So we do not have the correct staff as a way to handle the demand that is taking place from the expansion in testing over the previous 24 months.”

Months-long waits for results

Vancouver-based household doctor Dr. Anna Wolak mentioned beforehand, her sufferers would get Pap test results again in 4 to 6 weeks. 

“Now, we’re seeing Pap results coming again in 4 to 6 months,” she mentioned.

In Toronto, sufferers at Dr. Iris Gorfinkel’s clinic are experiencing waits of not less than two months as effectively. “Everything is backlogged,” she mentioned.

Two of Canada’s main lab firms — LifeLabs and Dynacare — informed CBC News by e-mail that there are elevated turnaround instances for Pap exams inside their labs, which function throughout a lot of the nation.

Toronto household doctor Dr. Iris Gorfinkel holds up a speculum, the medical machine used throughout a Pap test that enables a health care provider to swab a affected person’s cervix. (Craig Chivers/CBC)

“Many provinces and international locations are additionally seeing elevated turnaround instances,” wrote Christine Cho, a spokesperson for LifeLabs, which conducts almost 700,000 annual Pap exams in Ontario alone. 

Before the COVID-19 pandemic, the turnaround time for Pap exams was 10 to fifteen days, “which is the goal we’re at the moment working to realize,” she continued.

Both firms — which course of greater than 170 million medical laboratory exams mixed in Canada — additionally pinned the blame for delays on ongoing health-care staff shortages.

In specific, there is a long-term shortage of cytotechnologists — the lab professionals educated to identify delicate modifications in affected person samples, which might sign early-stage illness such as precancerous cells.

Only 12 to 14 cytotechnologists graduate in Canada every year, mentioned Cho, from LifeLabs.

Only one coaching program left in Canada

Canada as soon as had a number of colleges coaching cytotechnologists, throughout a number of provinces. Now the nation is down to at least one, in Ontario: The Michener Institute of Education on the University Health Network.

“It is extraordinarily regarding that we are actually located as the one academic establishment for educating cytotechnologists throughout the nation,” mentioned Catherine Brown, a professor on the Toronto faculty.

When CBC News visited a Michener classroom in November, college students have been learning Pap test samples, studying to identify the distinction between wholesome cells — which look uniform — and people displaying early warning indicators of future cervical most cancers.

Most samples are regular, Brown mentioned. The problem is recognizing those that are not, to make sure sufferers and their physicians get the knowledge they should make choices about remedy. 

Long waits to get results might be “horrifying,” even when most come again completely regular, Brown continued.

‘It is extraordinarily regarding that we are actually located as the one academic establishment for educating cytotechnologists throughout the nation,’ mentioned Catherine Brown, a professor at The Michener Institute of Education on the University Health Network, in downtown Toronto. (Lauren Pelley/CBC)

Situation combined throughout the provinces

CBC News reached out to a number of provinces to ask how lengthy it is taking to course of Pap exams, and what steps are being taken to mitigate any delays.

In e-mailed statements, a spokesperson from Saskatchewan mentioned the common size of time to get results again from labs is “not available,” whereas a spokesperson from Quebec mentioned reporting time was suspended through the pandemic. 

Meanwhile a spokesperson for Ontario’s Ministry of Health mentioned the division is in “fixed contact” with neighborhood labs to debate test turnaround instances, and is monitoring labs’ plans to return to regular service ranges.

Alberta, notably, mentioned it’s “not experiencing delays,” with 95 per cent of orders being reported inside seven days of being acquired by labs, whereas Nova Scotia’s processing instances have truly “remained constant or improved from 2019.”

LifeLabs and Dynacare each mentioned they’re attempting to deal with the backlog at their services. 

Among different measures, Dynacare spokesperson Mark Bernhardt mentioned the corporate is engaged on methods to “facilitate accrediting overseas educated medical professionals.”

In the meantime, as each laboratories and governments work out the way to velocity up specimen processing, sufferers like Wendy Yen are caught ready and questioning what’s taking place inside their our bodies.

“It delays what the logical subsequent steps could be,” she mentioned. 

Those subsequent steps would possible embody a colposcopy, a process used to carefully look at somebody’s cervix, and a biopsy, by which tissue samples are taken to research for cancerous cells. 

“Early detection equals much less remedies,” Yen mentioned, “and we’re not detecting something early with the state of the labs.”


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