Real estate agents caught on hidden camera facilitating mortgage fraud for a fee


As rates of interest rise, qualifying for a mortgage is getting more durable for patrons, however that is not stopping some actual estate agents from making a sale. An undercover investigation by CBC Marketplace has uncovered some networks of actual estate agents, mortgage brokers and financial institution staff facilitating mortgage fraud for a fee.

They are recorded on hidden camera providing to attach patrons with fabricated paperwork exhibiting pretend employment, salaries and tax filings, so patrons can acquire loans they might not in any other case qualify for.

It’s a profitable enterprise. Real estate agents say the groups cost one per cent of the mortgage quantity for the fabricated mortgage utility. This is along with different commissions that may be earned as soon as the sale is finalized.   

On the sale of a $637,673 dwelling, the common sale value in Canada, a actual estate agent would usually make $16,000 to $32,000 in fee, whereas the mortgage agent might earn upward of $2,550 in fee from a lender.

  • Watch the complete investigation tonight at 8 p.m. (8:30 NT) on CBC-TV or stream anytime on CBC Gem.

While some shoppers actively search out and take part on this fraud, Marketplace has discovered that some actual estate agents are additionally making the most of unwitting patrons. Newcomers are notably in danger, as they might not totally perceive the home-purchasing course of. New Canadians are additionally much less more likely to instantly qualify for a mortgage at one in every of Canada’s massive banks, as their employment and credit score historical past in Canada is extra more likely to be restricted.

Experts in regulation and monetary crimes say what Marketplace has uncovered is unlawful underneath the Real Business Brokers Act and the Mortgage Brokerages, Lenders and Administrators Act. Submitting a fraudulent mortgage utility can also be a violation of Canada’s Criminal Code.

Consequences for patrons and the market

This crime additionally has repercussions for Canadians as a entire, says Dan Eisner, CEO of True North Mortgage.

“As rates of interest rise and home costs drop, these patrons are almost certainly to default on their funds and that may put additional downward stress on the housing market by means of panic gross sales,” he mentioned.

True North Mortgage has detected and stopped a number of fraudulent functions submitted to the corporate, together with counterfeit tax and employment documentation comparable to T4s and letters of employment that reference pretend firm names and telephone numbers, the place a actual individual will choose up and a actual web site exists.

As dwelling costs proceed to plummet, these patrons are at better threat, Eisner says.

“If individuals acquire mortgages fraudulently and so they thought their backup plan was to promote the home if I can not afford it, that backup plan’s disappearing. It additionally retains sincere individuals out of the market as they compete for numerous properties.” 

The Real Estate Council of Ontario (RECO) wouldn’t discuss to Marketplace on camera concerning the findings of the investigation. 

In a assertion, RECO’s registrar Joseph Richer wrote: “Agents ought to count on to be prosecuted in the event that they have interaction in mortgage fraud.”

For actual estate agents, falsifying mortgage data or helping within the falsifying of knowledge may end up in fines as much as $50,000, jail for as much as two years, or suspension or revocation of the agent’s licence.

In the previous 5 years, RECO says it has disciplined seven actual estate agents or brokers and laid fees underneath the Provincial Offences Act in opposition to a number of others.

Mortgage fraud is a rising downside, in keeping with Carl Davies, head of fraud and id at Equifax Canada. The credit score bureau flags between 15,000 and 24,000 suspicious mortgage functions every month, for lenders.

“Sixty-seven per cent of the functions that we discover, or are tagged by our members as fraudulent, are literally associated to that type of misrepresentation,” he mentioned. “It’s by far and away the most important indicator of fraud or largest threat of fraud we see in that house at present. “

Marketplace workers posed as homebuyers with hidden cameras

To perceive the place mortgage fraud typically begins, two Marketplace staff went undercover with hidden cameras, posing as new Canadians seeking to buy their first dwelling.

The pair visited 10 properties for sale by actual estate agents or brokerages the place earlier analysis indicated fraud could also be going down. 

Marketplace‘s undercover patrons informed every agent that they’d sufficient cash for a 20 per cent down cost, however have been uncertain about their eligibility for a mortgage since one in every of them had an undeclared money revenue. This issue alone would disqualify them for a mortgage at Canada’s massive banks. 

The agents all acknowledged the couple wouldn’t qualify for the mortgage wanted to buy the house, however six out of 10 went on to supply to facilitate mortgage fraud by connecting the couple with counterfeit paperwork and brokers who would submit the applying on their behalf.

“Income is just not a difficulty,” mentioned one actual estate agent whereas exhibiting paperwork he was working on for different shoppers. “This is what we flip into their revenue. Even in case you are making zero {dollars}, even in case you are a housewife, we are able to make the revenue. The solely factor we can’t make is credit score.”

“You know, by books, you’ll not qualify,” mentioned one other agent, who went on to explain how his contacts might assist. “They will do some documentation exhibiting that you simply guys are making extra and they’ll get you what you need. But they can not brazenly say it out in public as a result of that is not true.”

“They will make a T4, they are going to make like she is on the payroll, they are going to use any firm’s payroll and put their title onto that, proper,” mentioned a third. 

Three of the six actual estate agents caught providing to facilitate mortgage fraud work for HomeLife Miracle Realty Ltd., which has 5 brokerages throughout the Greater Toronto Area and one in Cambridge, Ont. Marketplace has additionally spoken with a number of patrons who say agents working for the identical brokerage pushed them towards fraudulent mortgage functions or submitted one with out their information.

When reached for remark, the agents documented on hidden camera both did not reply or informed Marketplace they refer shoppers to legit brokers however do not deal in mortgages themselves. 

Ajay Shah, the dealer of document for HomeLife Miracle Realty Ltd., mentioned he doesn’t condone the behaviour Marketplace informed him it captured on camera, and mentioned the three agents documented characterize simply a fraction of their gross sales and the three,000 agents working underneath his supervision. 

The actual estate brokerage HomeLife Miracle Realty Ltd., has 5 branches throughout the Greater Toronto Area and Cambridge, Ont. Three of the six actual estate agents caught on camera providing to facilitate mortgage fraud work for HomeLife Miracle Realty Ltd. (CBC)

If proven proof of wrongdoing, Shah mentioned he would act however in the end opted to not take part in an on-camera interview and didn’t view the footage.

“Of course, the utmost I can do is hearth them as a result of I’m not the authority to take the licences away from these [agents]. That solely RECO can do,” Shah mentioned.

Industry wants higher oversight, professional says

Forensic accountant Jennifer Fiddian-Green says these findings are a sign the true estate business wants higher oversight. 

“We want the regulatory our bodies to watch extra and go in and do follow inspections, all of that,” she mentioned. “We want our individuals on the entrance traces to be alert and agile in order that we are able to reply.”

Mortgage dealer Sanjeet Mand agrees that a lack of enforcement is permitting this crime to flourish in the true estate and mortgage business. 

“I believe it is insidious,” he mentioned. “I believe we have to get these individuals out of this enterprise.” 

Sanjeet Mand works as a mortgage dealer in Brampton, Ont. He worries about how prevalent mortgage fraud has turn into and says extra enforcement is required. (CBC)

Mand mentioned he has misplaced out on referrals when some actual estate agents have informed him they solely work with brokers prepared to offer pretend paperwork and fraudulent functions. 

“Anytime you discuss to somebody it is like, ‘Oh, are you able to make me paperwork?’ It shoots our credibility.”

To take a look at how typically mortgage agents will present false paperwork with out a referral from a actual estate agent, Marketplace producers additionally cold-called 25 mortgage brokers or agents in 5 sizzling actual estate markets throughout the nation together with the Greater Vancouver space, Calgary, Edmonton, the Greater Toronto Area and Montreal. The majority of mortgage agents mentioned they might not assist with a fraudulent mortgage utility, however almost one in 5 mentioned they might.

“My crew will ask for $3,000 and I cost one per cent of the mortgage quantity,” mentioned one mortgage agent, providing to assist with the fraud.

In Ontario, the Financial Services Regulatory Authority (FSRA) is accountable for disciplining mortgage agents. It says the brokers on this state of affairs can be thought-about in violation of the Mortgage Brokerages, Lenders and Administrators Act, which prohibits agents from facilitating dishonesty, fraud, crime or unlawful conduct. 

In a assertion, the FSRA mentioned: “A mortgage dealer or agent shall not act, or do something or omit to do something, in circumstances the place she or he must know that by performing, doing the factor or omitting to do the factor, she or he is being utilized by a borrower, lender, investor or every other individual to facilitate dishonesty, fraud, crime or unlawful conduct.” 

Mortgage fraud pushed by means of at Canada’s massive banks

Marketplace‘s investigation has additionally discovered that fraudulent mortgage functions supported by pretend employment and tax paperwork are being pushed by means of by people working at Canada’s largest banks.

“You will get the financial institution charge, you’re going to get all the things from the financial institution,” mentioned one actual estate agent in response to a query about the place the fraudulent mortgage would come from.

“There are three or 4 [people] who’re my very own guys, proper? This is just not their first time or their third time doing this. They are in with the banks. They discover some alternate options for even the underwriters.”

Fiddian-Green says banks must take the blinders off and be extra vigilant of their verification course of. 

“Let’s take a look at these paperwork and do some due diligence to make it possible for they’re bona fide.  It does not take too lengthy to have a look at an occupation, take a look at the employer, make a telephone name, do a Google search and discover out that there are issues.”

Eisner of True North Mortgage says his firm calls each employer on the functions however many different lenders do not. 

“I suppose they take a look at their portfolio and say, ‘Well OK, perhaps some proportion is fraudulent,’ and so they’re OK with that.”

‘There’s nobody to show to’

While the implications of this crime not often fall on the perpetrators, it may well have devastating impacts on would-be homebuyers. 

Chris and Bibi Harding, who immigrated from Guyana in 2021, have been shocked once they found that a Scotiabank worker submitted a fraudulent mortgage utility on their behalf.

“All our data had been altered,” mentioned Bibi, recalling the day she went into the department to offer her social insurance coverage quantity and discovered that pretend employment data was related to her and her husband’s accounts. 

Their employment profiles, which the department teller printed out for them, indicated that Chris works as an operations supervisor for a hardwood flooring firm. The identical profile claims Bibi works for a tax firm. 

Neither are true. Chris runs companies in his dwelling nation from Canada and has not been employed since arriving within the GTA. Bibi had solely ever labored at an elementary college. 

Chris and Bibi Harding found fraudulent employment data submitted with their mortgage utility at Scotiabank. They consider a Scotiabank worker was accountable for submitting the pretend data. (CBC)

In hindsight, the Hardings consider the Scotiabank dwelling financing adviser they used for their mortgage utility submitted false employment data underneath the route of their actual estate agent.

“She indicated that she was given my contact data by the realtor, and she or he would be capable of get us the mortgage by means of Scotia,” mentioned Chris.   

The Scotiabank worker requested $5,000 to arrange profiles for the mortgage utility. The Hardings say they despatched the cash, believing it to be a legit fee. 

After discovering the fraud, the Hardings complained to Scotiabank however then obtained a letter directing them to shut their accounts instantly.

“I used to be considering at this level, ‘OK, you come to Canada hoping to get a higher [life] and everyone is simply making the most of you.’ There’s nobody to show to that can really characterize you and say, ‘Hey, this isn’t how issues are completed right here.'”

Scotiabank informed Marketplace it takes accusations of fraud critically and has since returned $5,000 to the Hardings and reinstated their accounts. It additionally says the worker who dealt with their mortgage utility now not works at Scotiabank. 

The banks should be a participant within the response to mortgage fraud as effectively, says Fiddian-Green.

“We must get higher at working collectively to be actually particular and get at this type of exercise and shut it down, and share, share this so that folks can see what’s taking place, and know the way to spot it early.”


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