There’s some unhealthy blood brewing between Taylor Swift followers and Ticketmaster.
Pre-sales for a handful of dates on the singer’s new tour started Tuesday. But infuriated followers report the ticketing web site appeared to crash or freeze throughout buy. Customers turned to Twitter to complain about Ticketmaster not loading or permitting them to entry tickets, regardless of having a pre-sale code for verified followers.
“I obtained a code and am logged in to the proper account nevertheless it’s saying I’m not verified?! What do I do?,” a fan wrote on Twitter. Others echoed that criticism, with some calling on Ticketmaster to “FIX THIS.”
However, Ticketmaster advised CNN Business that the “web site shouldn’t be down” and that “persons are actively buying tickets.”
Ticketmaster issued a comply with up assertion Tuesday afternoon on Twitter, writing that “there was traditionally unprecedented demand with thousands and thousands exhibiting up” to purchase tickets for Swift’s tour. It advised clients nonetheless ready within the digital queue that it’s transferring and to “hold tight.”
In response to the demand, Ticketmaster has shifted the beginning occasions of pre-sales for Swift’s different live performance dates. “Thank you in your endurance as we proceed managing this enormous demand,” the corporate mentioned.
“Fans who’ve acquired a code to the TaylorSwiftTix Presale ought to login and entry the queue by means of the hyperlink they acquired by way of textual content fairly than getting into by means of the Ticketmaster homepage,” the corporate mentioned. “This will guarantee an optimum procuring expertise.”
The U.S. leg of “The Eras Tour” begins March 18 on the State Farm Stadium in Glendale, Arizona and wraps August 5 at SoFi Stadium in Los Angeles.
Swift lately grew to become the primary artist ever to concurrently declare all high ten spots on the Billboard Hot 100 following the discharge of her newest album, “Midnights.”